Universal Orlando theme parks offer amazing experiences, but they’re also very large.
Potential guests with reduced mobility could be put off going to the parks simply because of their size.
However, these guests don’t have anything to worry about – Universal is committed to inclusion and offers plenty of accessibility options to ensure all guests can enjoy the theme parks.
Electric Conveyance Vehicles (ECVs), strollers, and wheelchairs are available for visitors with reduced mobility or those needing an extra set of wheels.
Wheelchairs, ECVs (scooters), and strollers are available at the rental kiosk to the left of the entrances at Universal Studios Florida and Universal’s Island of Adventure. ECVs cost $50 per day per park and require a $50 deposit. Rentals are provided on a first-come, first-served basis, so it’s best to reserve in advance.
This article outlines how to rent an ECV at Universal Orlando, the daily price, and will discuss other accessibility options to help visitors get the most out of their visit to the parks.
How Do I Rent an ECV or Wheelchair at Universal Orlando?
Renting ECVs, wheelchairs, and strollers is very simple at Universal Orlando.
Guests can find multiple kiosks and service counters inside Universal Studios Florida and Islands of Adventure to the left of the entrance gates.
Manual wheelchairs are also available inside the rotunda area of the parking garage.
ECVs must be operated by a single individual over the age of 18, and they are unavailable at the Volcano Bay water park – only manual wheelchairs are allowed there.
ECV rentals require a $50 deposit and cost $50 per day to rent.
Wheelchairs also require a refundable $50 deposit but only cost $12 per day.
Deposits will be refunded when the vehicle is returned.
Strollers are likewise available and have similar rental fees to wheelchairs and ECVs.
Access to ECVs and wheelchairs makes it possible for many people to visit the parks.
All available ECVs, wheelchairs, and strollers are given out upon request, and it’s best to reserve one in advance to ensure availability.
Parkgoers should contact Guest Services at least one week before their visit, either toll-free at 1-877-589-4783 or locally at 407-224-4233.
Can I Still Go On Attractions If I Need an ECV?
Unfortunately, ECVs are not permitted in the ride queues at Universal Orlando; however, Universal does provide several accommodations for guests with reduced mobility.
Guests who require an ECV have additional options to ensure they can board the rides and participate in the attractions.
As each ride has specific boarding and guest safety requirements, guests using ECVs can experience most rides if they can walk short distances or use a manual wheelchair to access the ride or attraction.
Generally, if visitors can transfer themselves from the wheelchair or scooter to the ride either alone or with help from a member of their party, they can get on and enjoy the attraction.
Additionally, Universal Orlando provides accessible seating on most rides, ensuring all guests are safe and comfortable.
Some attractions can also accommodate guests while they’re still in their wheelchairs.
These rides include:
At Islands of Adventure:
- Camp Jurassic
- The Cat in the Hat
- Hogwarts Express – Hogsmeade Station
- If I Ran the Zoo
- Jurassic Park Discovery Center
- Me Ship, The Olive
- One Fish, Two Fish, Red Fish, Blue Fish
- Poseidon’s Fury
- Skull Island: Reign of Kong
At Universal Studios Florida:
- Animal Actors On Location!
- The Bourne Stuntacular
- Curious George Goes to Town
- Despicable Me Minion Mayhem (stationary seating only)
- E.T. Adventure
- FEAR FACTOR LIVE
- Fievel’s Playland
- Hogwarts Express – King’s Cross Station
- MEN IN BLACK Alien Attack
- Race Through New York, Starring Jimmy Fallon
- Shrek 4-D
- Universal Orlando’s Horror Make-up Show
Additionally, upon renting an ECV (or wheelchair) from the front of the park, the staff may also provide visitors with a special pass that helps them navigate the lines.
This Attraction Assistance Pass allows guests to use a different line than normal.
It isn’t an Express Pass that allows you to skip the regular queue.
Instead, the Attraction Assistance Pass reserves your place in line and allows you to wait somewhere more comfortable until it’s your turn to ride.
Parkgoers in ECVs and wheelchairs must present their pass to an Attraction Attendant stationed outside the ride.
The Attendant may bring these guests to the waiting area or give them a specific time to return if the wait time is over thirty minutes.
Once it’s their turn, the Attraction Attendant will escort the guest and their party through a special line to get on the ride.
Visitors using a manual wheelchair may not need an Attraction Assistance Pass as all attractions (aside from Pteranodon Flyers at Islands of Adventures) can facilitate manual wheelchairs in their lines.
Guest Services works with individual park guests to determine what they may need during the day and provide appropriate accommodations.
Are There Other Accessibility Options at Universal Orlando?
Universal Orlando has several additional accessibility options to help guests access and enjoy their theme parks.
Even if you need a wheelchair or ECV, you’ll be able to participate in most things and won’t have issues getting around.
All hotel shuttles at the Universal Orlando Resort are equipped with wheelchair lifts, making it possible to use the free transportation from hotels to the parks without having to worry or struggle.
Every live show inside the parks has priority seating for guests with disabilities and mobility issues. They’re marked with the universal symbol for Accessibility.
All of the dining and shopping venues at Universal Orlando are designed with accessibility in mind as well.
Guests will also find accessible bathroom stalls, wide doorways, and accommodating seating throughout the resort.
Moreover, other small things can make a big difference to differently-abled guests.
The rides and shows are exciting and can easily overstimulate small children and adults with certain limitations.
Quiet rooms are available to allow visitors to decompress and get away from all the lights and noise.
Lockers are also available so guests don’t have to carry their things around all day.
It can get cumbersome if you purchase merchandise or have extra clothes or bags with you. Plus, you can’t bring those things on many of the rides.
Day lockers are available for rent near the entrance and can be accessed throughout the day at no additional charge.
Many attractions also have temporary lockers to hold items while enjoying the ride.
For the most part, Universal Orlando is incredibly accommodating to people who need assistance.
Renting an ECV or wheelchair is very easy at Universal Orlando.
Guests can rent either option at a Guest Services booth at the entrances of both Universal Studios Florida and Islands of Adventure.
Unfortunately, ECVs are not available at Volcano Bay.
Parkgoers who need extra support can also receive an Attraction Assistance Pass to help navigate the ride lines.
An ECV requires a $50 refundable deposit and costs $50 per day to rent.
ECVs, wheelchairs, and strollers are provided on a first-come, first-served basis, so it’s highly recommended to reserve one in advance.